Support Analyst – DevOps

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected, and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

The “Automation” Domain is part of the Corporate & Institutional Banking Information Technology & Operations (CIB ITO) of BNP PARIBAS, it manages all automation and scheduling platforms.

Within this domain, the support to process automation linked to BNPP private cloud has a relevant role in our IT infrastructure.

Job Title:

Ansible Automation

Date:

Department:

CIB ITO production

Location:

Bangalore

Business Line / Function:

Technical Office & Expertise

Reports to:

(Direct)

Grade: 

(if applicable)

(Functional)

Number of Direct Reports:

Directorship / Registration:

NA

Position Purpose

This position is focused on the support to incorporate automation on BNP’s private cloud.

The process automation offers its service to the products available in BNPP cloud workspace with thousands of virtual servers linked to them. The candidate selected must contribute to preserve the required performance for a very demanding service with critical services offered from it.

Responsibilities

 

Direct Responsibilities

Part of the time is oriented to design and supervise CI / CD processes, to make application deployments, to perform code review mainly in Python, to create systems and applications monitoring, mainly based on microservices architecture and to attend users & resolve incidents.
 
Contributing Responsibilities

The rest of the time is focus to program new features and functionalities according to the needs of the customers and the business, to correct code and validate the applied solution and to make deployments of new versions in production.

Technical & Behavioral Competencies

Essential:

·     Knowledge and experience on Ansible Automation: 

o   Capacity to debug/dev Ansible Playbook

o   Capacity to debug/dev python code

o   Knowledge to administrate Ansible Tower product and its component tools

o   Redis 

o   Nginx

o   Kibana

o   PostgreSQL

o   SCM (git)

o   Bitbucket 

o   LDAP

·     Skills in support and debug on RHEL (6,7,8) 

·     Skills in support and debug Docker/Containers

·     Skills in support and debug Kubernetes

·     GIT repository management

·     CI/CD tools (Jenkins) skills

·     Experience of delivering strategic priorities within strict timelines.

Desirable:

·     Knowledge on the following Ansible Automation related tools:

o   Monitoring (Dynatrace/Prometheus)

o   Openshift

o   Confluence

o   Jira

·     Skills on Ubuntu (16.04, 18.04,20.04)

·     Artifactory skills

·     AVI (Load balancer service) skills

Personal Attributes

·     Eager to learn.

·     Analytical mind-set

·     Ability to work well under pressure, ability to work autonomous and in team environment.

·     Good interpersonal and communication skills.

·     Customer service-oriented skills.

·     Team and collaborative working to develop and deliver appropriate solutions skills.

Specific Qualifications (if required)

Ansible Automation skills are highly valuable.

To have a high learning capacity is key to adopt required skills on new technologies.

High reactivity, proactive improvements, and capacity to follow plan action linked to new project and/or incident remediation are part of the day to day of this position.

To work following ITIL methodology is part of the daily basis in this and the rest of IT areas.

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Attention to detail / rigor

Organizational skills

Communication skills – oral & written

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

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Education Level: 

 Bachelor Degree or equivalent

Experience Level

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Other/Specific Qualifications (if required)